ReRacked Support
🟢 Online · Replies in mins
We're Here
Questions, feedback, or just want to talk vintage — we're here for it
Whether you've got a question about an order, need sizing advice on a vintage piece, or just want to chat about football shirts — our team is genuinely happy to help.
hello@reracked.co.uk
We reply within 4 hours during business hours
Available 9am – 9pm, 7 days a week
Click the chat bubble in the corner to start
@reracked
Great for quick questions and style advice
Hackney, London, E8
By appointment only — email to arrange a visit
Common Questions
Find quick answers to the most common questions
Standard UK delivery takes 2–3 working days. Next-day delivery is available if you order before 2pm Monday–Friday. International delivery is 5–10 working days depending on destination.
Returns are free within 30 days. Log in to your account, go to your orders, and select 'Request Return'. We'll email you a prepaid label. Once received, we'll refund you within 3–5 working days.
100%. Every item in our store is authenticated by our in-house team before it goes live. We check labels, stitching, materials and provenance. If we're not certain, it doesn't go up.
Yes! We offer Klarna Pay in 3 on all orders over £30, allowing you to spread the cost into three interest-free installments. Select Klarna at checkout.
Yes! We're always looking for great pieces. Email hello@reracked.co.uk with photos and a brief description. We review all submissions and aim to respond within 48 hours.
You earn 1 point for every £1 spent. Points can be redeemed for discounts, free shipping, or exclusive early access to new drops. Visit our Rewards page for full details.
Each item is graded and the condition is listed on the product page: Deadstock (unworn), Excellent, Very Good, or Good. We photograph any flaws clearly and are always honest about wear.
Yes, we ship worldwide. International shipping starts from £9.99 and typically takes 5–10 working days. Import duties may apply depending on your country.
🟢 Online · Replies in mins